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We learned how NOT to treat our customers by HMRC

It’s that time when we all have to deal with the HMRC. Usually, our accountant deals with most of it, so it’s an organisation that I’m not often involved with. …

Your website sucks and you don’t know why?

“If you don’t have a website, you don’t exist but if you have a bad one your existence is on the wrong side” I was in the bookshop earlier today and …

User experience is more that a tech thing. It’s your brand!

The importance of user experience is beyond the online presence.

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